RUBBLE MASTER welcomed our dealers’ Product and Service Champions at the RM Headquarters in Linz at the end of September. These experts pooled their product and market knowledge together with the RM specialists to discuss the current situation and work on the innovations which will also be required in the future. Around 60 guests from 30 countries took part in the programme. The guests exchanged news and views in the course of a demonstration, presentations and workshops. The weekend was rounded off with the exciting RM Kart Trophy.
The guests were delighted about the wealth of information and the opportunity to be involved in further developments regarding environmental matters or increasing efficiency and to exchange information with other international sales partners. “The chemistry is positive between us and the RM employees. Gatherings such as the PC & SC meeting are great, things work better when you know the people personally,” says an enthusiastic Richard Nett, Service Manager at Kölsch in Germany.
Insights into new technical developments at RM product demo
Processing technology, new types of smart services and the USPs of the RM crushers were just some of the topics presented at the product demo at the quarry of the Bernegger company. The active pre-screen, which separates fine and ultrafine particles from coarse input material was shown live in action here for the first time on the RM 120GO!. The new development primarily serves to reduce wear and operating costs.
The company also presented the RM wind sifter on an RM 100GO! for the separation of mineral and non-mineral input material. Not only the dealers’ employees but also the participants from Bernegger were extremely impressed by the end quality in the recycling process.
Guests also had the opportunity to see the benefits of the new RM GO! SMART service tool. The announcement that manufacturer-built RM scales on the discharge belt and screened material belt will be available from the beginning of 2018 generated a lot of interest. This weighing technology complements the RM GO! SMART and will be fully integrated in the new service tool. While the RM 100GO! was in operation with the MS105GO! the guests were able to monitor important data such as the throughput of the main discharge belt and screened material belt, plus engine capacity, engine speed, diesel filling level and consumption in real time on smartphones or tablets. They were then also able to call up this data in the history in the form of KPI charts without requiring an internet connection.
Sales partners also emphasise the strong focus on innovation again and again. Pascal Gosslin, Sales Manager at Voghel in Canada, confirms: “We have been partners of RM for 14 years now. Continual product innovations have made us the market leader. Innovation and partnership are the two keys to success.”
RM Xperts Xchange – professional exchange
Besides the demonstrations of the current new developments, the Product and Service Champions together with the RM employees also looked into the topics of the future in workshops.
“We are very grateful for the huge input of our dealers. Due to the multitude of different markets it is essential for us to get feedback from our dealers about the developments and requirements of the customers in the individual countries,” explains Gerald Hanisch, CEO at RUBBLE MASTER.
Teambuilding on the racetrack
As regular exchanges can only work in a team, however, there was no shortage of fun either. And this is why the outdoor area of the RM headquarters was once again transformed into a kart track where the dealers together with the employees and network partners put their racing skills to the test in teams of three.
