News

For a number of years now, RM Academy has been offering courses under the tagline More Knowledge. More Success through expert training and hands-on experience that the manufacturer provides to customers, sales partners and employees. This year, the RM Academy Team has once again put together an extensive programme of courses. This takes place both online and at RM headquarters in order to enable as many people as possible to attend on a regular basis. The courses are packed with information on product knowledge, RM Group philosophy and systems such as the RM Cockpit.

Right from the start, every employee receives numerous insights into the products and the company’s culture as part of the onboarding phase. 38 courses focus on administration, engineering, soft skills, digital knowledge and general RM know-how.

Dealership sales people and service technicians can benefit from 37 courses such as RM Philosophy, RM Hybrid Technology, RM GO! principle and many more.

In order to ensure optimum use of the machines, regular operator training courses are also offered to our customers. The detailed training programme can be found here.

 

 

RM Academy continues to grow

Although in the past all training was held in-house, in 2019 we had to quickly move our training programme online. While travel was no longer possible, we made sure we were still able to offer our proven quality of service. In this way, we remained in constant communication with our dealerships throughout that period. “The high number of participants in the webinars and the very positive feedback has confirmed our strategy, so we have also decided on a mix of online and in-person training in the future,” explains Julia Wolfschütz, Head of RM Academy.

 

 

NEW at the RM Academy: RM Xpert Talks

RUBBLE MASTER has a broad knowledge base in mobile processing and we would like to share this knowledge with our customers, dealerships and anybody else who is interested. That is why the digital RM Xpert Talks were launched at the beginning of the year. Experts provide general insights on topics such as pre-screening and zero emissions and are available to answer questions from the audience. Everybody can take part in these talks. The next one is on 16 September, 2021 on the subject of jaw crushers.

 

 

 

 

We look forward to welcoming you to our training courses and RM Xpert Talks. Register today.

 

The FH University Upper Austria has carried out a number of projects working together with the RM Group over the years. Last week, FH University Wels presented their latest project on the topic of future trends in the construction industry to more than 20 RM employees from various international locations.

RUBBLE MASTER has been a pioneer from the very beginning and continues to set new standards in mobile reprocessing. To maintain this edge, it is necessary to continuously monitor and evaluate industry trends. This ensures that product developments meet future market needs. That is why 4 students on the Innovation and Product Management course developed a trend radar, which visualises the most important industry trends, categorises them into segments and shows the time horizon as well as their importance.

They have analysed 32 trends to identify the top 5 trends for the next five years and to review the current focus in product development. Trends were examined that met the following criteria:
• Concerning the whole market
• Bringing about medium or long-term change
• Based on the evolution of machines
• Are associated with other trends

The evaluation shows that the RM Group identified the right topics for the future at an early stage and already offers products that are aligned with the trends. The five main trends are:
1. Hybridisation
2. Networking of machines
3. Safety on site
4. Digitalisation
5. Electrification of hydraulic components

The next step involves analysing and evaluating more distant future trends with the help of the trend radar, while continuously monitoring and updating that status of short-term trends. We would like to thank Stefanie Hörburger, Thomas Achleitner, Thomas Hüttler and Mathias Weber and for their great work. We look forward to seeing how things develop during their internships and wish them all the best for their further studies.

Even Corona could not stop RM Group moving from strength to strength. At the very beginning of the crisis, RM formulated a strategy taking various scenarios into consideration, that the company has followed ever since. The company’s founder and CEO, Gerald Hanisch, together with the RM Team, continued to push ahead with major topics such as the growth strategy and ongoing digitalisation. This has also seen further optimisation of the processes at the RM Dungannon location in Northern Ireland. Turnover is expected to grow by another 21% during 2021.

Over the past year, strong internal cooperation, flexibility in daily work routines and permanent availability for the customer have become more important than ever: “Even during these difficult times, our principles and corporate values have once again been confirmed. The strong corporate culture and open information policy have ensured that RM continues to act as a strong team. Each and every employee makes an important contribution to the company’s development,” says Hanisch proudly.

Team spirit proves its worth in the crisis
“The well-being of our employees is a primary success factor for RM Group. That’s why we implemented proactive measures to protect our team at a very early stage, going beyond the legal requirements,” says Hanisch. Since the beginning of the year it has been possible to take part in voluntary rapid testing every week; and there are plans for getting vaccinations at work.

In addition to standard prevention measures, RUBBLE MASTER also pays attention to the social aspects. While employees are working from home, active communication is maintained with colleagues to make sure everyone stays in contact and keeps up the team spirit. A designated COVID representative is available for employees to contact at all times, and employee events have been hosted digitally. As compensation for the Christmas party, each employee received a meal voucher so they could support other local businesses at the same time.

 
Apprenticeship training during Corona
RUBBLE MASTER stays ahead in the increasing competition for attracting the best skilled employees with a well-established, high quality apprenticeship training programmed. This already has a long tradition at RM and is seen as an integral part of corporate culture – even during the crisis.

As a result, all the apprenticeship positions available in 2021 have already been filled. Four apprentices will start their training as construction machinery technicians, metal workshop technicians and office assistants in August to strengthen the current team of 17 apprentices. Thanks to extensive preventive measures (rapid testing on arrival, wearing masks and social distancing), job application management and this year’s try-out days were carried out safely, even with the pandemic.
“The challenges faced by our current apprentices were also overcome through working together and the mutual support of the RM Family,” says Hanisch. For example, apprentices attending their first year of apprenticeship with distance learning, were provided with extra tutoring in the company. This gave older apprentices and employees who joined the company as apprentices the opportunity to help the newbies get a good start.

Digitalisation in everyday work
During times of social distancing, it was also necessary to adapt the company’s internal and external communications. Thanks to RUBBLE MASTER’s international presence, the digital infrastructure for setting up offices at home and decentralised work was in place from the very beginning. All the documents used by Marketing, Sales and Engineering are available at any time and anywhere on RM Mediaworld – a cloud solution for employees and sales partners. To keep in close contact with sales partners despite travel restrictions, online meetings with international dealerships have become regular events. RM will continue these frequent, short but intensive meetings in the future, because then campaigns can be implemented faster and be more focused on regional markets.
In addition, a digital company presentation called “RM Cockpit” has been developed that can easily be used in digital meetings with customers and completely replaces print documents and PowerPoint presentations. An online spare parts shop rounds off RUBBLE MASTER’s new digital service offering.

The RM Group is known for pioneer work in mobile crushing and screening, top quality and superior service. Now, new standards in knowledge are set with an exclusive webinar series for all RM sales partners. “The RM Academy already offered great opportunities to bring knowledge about our crushers and screeners to our partners. Now we will set new standards and offer easy and quick access to online trainings” claims founder and CEO Gerald Hanisch proudly. Goal of the webinar series is to provide modern and efficient sales tools to our partners.

The sessions are short and snappy. Hanisch knows: “All sessions are held by our Sales Managers – knowledge is provided by our experts. Furthermore, it is a great opportunity for all our members of the RM family to meet. People from all over the world can exchange their knowledge and experience about RUBBLE MASTER”. Every training is closing with an open Q&A session. There is plenty of time to discuss open topics about the products and the market.

Over the next couple of weeks each Thursday one topic is covered. To be able to provide this service to all our sales partners each day two time slots are held covering the same topic. Joining is easy – the link for each session is provided via E-mail in advance. “In times like these it is important to stick together and find new opportunities for all of us. We are happy to share the latest knowledge about the RM Group. Taking part in the sessions gives us all great opportunities to learn and improve. We set new standards – also in knowledge” Hanisch is convinced.

Information about the upcoming online sessions:
All sessions are held in English. At each training day two sessions on the same topic are held. We invite people to join us at the time that is more convenient for them. One session is at 09:00 and the other one at 16:00 (GMT+2). Selected topics are also discussed in Spanish. If you are interested in taking part in Spanish lessons please contact us. If you have any further questions do not hesitate to contact us via [email protected] .

These are the upcoming sessions:

16 April – Business Initiators with René Wagner

23 April – Experienced Users with Harald Windner

30 April – Sales & Marketing with Harald Windner

5 Mai – RM Screener Line with Gerald Badegruber

14 Mai – Screen Decks and Applications with Gerald Badegruber

20 Mai – RM Marketing Support with Tanja Kobler

Earlier this year, the RM headquarters recorded good news. “The production of our mobile crushing plants has changed in recent years,” says Gerald Hanisch, founder and CEO of RUBBLE MASTER. It took a few years from the first presentation of a mobile crushing plant in 1992 to series production in 1997. With the new building, which opened in 2001, the production process was further professionalized. “Today, more than 60 employees work in production at the Upper Austrian business location and we can deliver almost 20 crushing plants to our customers every month,” Hanisch explains proudly.

The RM Group is particularly pleased about the machine jubilee, which was celebrated in early 2020. “In recent years we have been able to continuously produce and deliver more mobile crushing plants to our satisfied customers,” says Hanisch proudly. The numbers are impressive: the smallest model of the mobile GO! Fleet, the RM 70GO! has already been delivered 400 times and continues to impress worldwide with its small dimensions, high throughput and the new MS. Also the teams working on the RM 100GO! and RM 90GO! have been having a big reason to celebrate due to the great number of machines already produced.

The members of the RM Group are particularly pleased about the 100th produced RM 120GO!, the RM Group’s flagship. The unique crusher design impresses with excellent final grain quality with a throughput of 350 t/h. The RM 120GO! is the most compact crusher of this size with only 35 tons. RM‘s high product quality is well known and appreciated by the customer. That is why the standard warranty for newly purchased RM 120GO! extended to 5 years. The extended full guarantee model is particularly interesting. If you decide to buy an RM 120GO! with the machine communication tool RM GO! SMART, you get an extended full warranty of 24 months. Gerald Hanisch knows: “This service is unique in the industry – we are setting new standards.”

RM crushers and screens are major players in American construction and demolition machinery fleets and have been for 20 years. High profile sites in the centre of Manhattan, in Hawaii and on Route 66 are locations where the full potential of RM equipment has been unleashed. At this year’s Conexpo in Las Vegas, RUBBLE MASTER raised the bar yet again. “Leading the way in the USA” was the banner flying over the comprehensive range of products.

A special highlight was the launch of the new 5 year standard warranty for the RM 120GO!. This applies to all RM 120GO! machines ordered from now on. As a result, RUBBLE MASTER sets industry standards yet again, earning respect and a great deal of interest at Conexpo.

The theme “Leading the way in the USA” was apparent throughout the show. Previously at Conexpo there were a maximum of two machines on display, while this time visitors were able to inspect five machines at the stand: the RM 70GO! 2.0, RM HS3500M, RM 120GO!, RM MSC8500M-2D and the RM MTS2010S. The rebranding of RUBBLE MASTER to RM Group was also presented.

In addition, the philosophy behind selling not just a machine, but a business model, was also a key focus at Conexpo 2020. That was why for the first time RM Group offered a Crushing 101 and a Crushing 102, in order to give newcomers to the industry an opportunity to talk to existing customers and get the information they need directly on site.

We would like to thank all our visitors for making the show a success. It was great to meet so many of our customers at the two customer events. We look forward to seeing you again soon.

Dear Customers and RM business partners,

 

We are taking the current developments and their effects on our customers, business partners and employees very seriously and want to fulfil our social responsibility. For this reason, the RM Group is supporting the Austrian government in all its preventive measures to contain the spread of the coronavirus (COVID-19) and would like to inform you about the current situation at the RM Group.

Measures were already taken last week to ensure operations are maintained for our many satisfied customers worldwide, so that you can continue to make use of RM services in the usual manner. We are working to – among other things – reduce your waiting times and avoid unnecessary delays.

 

For this reason, we have thoroughly analysed all RM meetings and all events, project meetings and discussions in terms of feasibility and, above all, necessity. These will now either be held remotely, or cancelled. For the moment, we will not be having any direct face-to-face contact with our customers, dealerships or suppliers. All RM Academy trainings are cancelled until further notice. We ask for your understanding. Alternate dates will be announced and held as soon as possible. All members of staff who were on business trips have been brought back home to be with their families and cope with the situation as best they can. No RM Group employees will be sent on business trips until further notice.

This is for your safety, but also to help prevent the coronavirus from spreading by suppressing it as far as possible.

 

The availability of all RM Group departments for our customers, suppliers and business partners is a major issue for us and has been ensured by using the appropriate measures. Our Sales, Sales Support, After Sales and Parts departments will continue to be available and you can contact them at any time by phone or email. These measures will be monitored on an ongoing basis and will be reinforced should the situation so require.

 

The production of machinery and equipment in Austria and Northern Ireland as well as our worldwide spare parts supply will continue as usual to ensure that there are no outages or order cancellations. If changes should occur that affect labour laws or government regulations, we must, of course, take these into account and adjust our production volumes accordingly.

 

We wish you and your families and companies as well as our employees all the best and will keep you updated on any further measures in good time.

 

Many thanks for your support and the trust you have placed in the RM Group.

 

Christian Spicker

CSO – Chief Sales Officer

The three-day RM Product Champion Meeting in November 2019 was attended by sales partners from almost all of Latin America. Sales experts from Mexico, Paraguay, Uruguay, Argentina, Brazil, Colombia, Ecuador, and Central America met in Mexico to find out about the latest news from the RM Group, to work together on current topics, and to set shared sales targets.

The first two days of the meeting were filled with practical workshops, market-focused training and defining shared sales targets and related work packages. RM Chief Sales Officer Christian Spicker, Product Manager Alex Zürnsack as well as Area Sales Manager Ander Neuburger and Harald Windner reported on what’s new at RM. The participants were particularly curious to see which innovations RUBBLE MASTER is currently working on. “As an RM Product Champion I enjoy the advantage of being informed in advance about new products and service innovations and to influence them with my market knowledge. I enjoy being part of this process and I like the trust that exists between RUBBLE MASTER and its sales partners.” Orlando Cazal, RM Product Champion at Proyec, Paraguay.

The participants also exchanged views on topics such as lead generation, the local market situation and market share and benefited from each other’s experience and tips. Following a review of the two days together, an action plan was drawn up with tasks for each sales partner and RUBBLE MASTER. The success of the workshop was then celebrated with Mexican food.

On the third and final day, the participants visited a local RM customer and were able to witness an RM 120GO! crusher and RM MSC10500-3D tracked post screen in action. The customer processes 0‑700 mm basalt blocks into 0‑6 (30%) and 6‑19 mm (70%) fine value aggregate to be used in road construction. Despite the oversize input material this combo achieves an impressive throughput of 177 tons/h. “It was just fantastic to see the biggest RM set-up live in action! It is always impressive to see how easily you can crush even hard rock like basalt with just one RM machine. Simply awesome!” José Ibañez, RM Product Champion at FIZA, Colombia.

Would you like to find out more about the RM Club of Champions?
Click here for more information.

One brand – two competence centres. Starting January 2020 RUBBLE MASTER and MAXIMUS will be united under the RM Group brand. This step follows the acquisition of Maximus by the Austrian world market leader in Compact Crushing in 2018. The two competence centres – RM Dungannon as the expert in screen technology and RM Headquarters in Linz as the specialist in crushers – are now united under a strong, worldwide brand.

Founded in Northern Ireland, the company has been part of the RM Group since 2018. Tracked mobile screens are produced in Northern Ireland and perfectly complement the RUBBLE MASTER product range to ensure the group’s ongoing success. This strategy was confirmed in 2019 by the RM Group’s growth of 15%. Their mutual cooperation in recent years has not only had a positive impact on the sales figures.

RUBBLE MASTER has always promoted a company culture that brings people together – customers, suppliers and network partners. In recent years this culture has enabled us to exchange knowledge with our location in Northern Ireland, develop and launch new products and expand our expertise in all areas,” says Gerald Hanisch, founder and owner of RUBBLE MASTER. The main focus will be on the reorganisation of processes and the evaluation of markets and products. In addition to customer benefits, many synergies have been employed over the years, such as shared suppliers and increased cooperation in innovation, product management and sales.

The initial partnership with Maximus has evolved much further. Over the last two years two competence centres have emerged – the production site in Northern Ireland as an expert for tracked mobile screens and the production site in Upper Austria as the world market leader for mobile crushers. “We see the rebranding as the next logical step so we appear on the market as a strong full solution provider with one brand name – the RM Group,” explains Hanisch. Uniform representation as RM Group is especially beneficial for the customer. As a full solution provider, the product range will appear in the same yellow livery, further synergies will be utilised and the team will be brought together. “We live and love long-term partnerships. With our two competence centres we offer lifetime support for all RM products worldwide – 24 hours a day, for the lifetime of the machine,” adds Hanisch.